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This is feature is only available if you are on the Team tier or above. See Astro Plans and Pricing.
Office hours are a way for you to meet with Astronomer data engineers and ask about Astro and Airflow features and best practices. Office hours are available weekly on a first-come, first-served basis. An office hour session is typically 30 minutes long.
Office hours are not a replacement for support. Submit a support request if you have any urgent issue, bug, or something that needs fixing. Astronomer data engineers will not be able to answer support requests during office hour sessions.If you need more extensive assistance, guidance, or regular long-term engagement, reach out to the Professional Services team.
During an office hours meeting, you can:
  • Ask questions about Airflow features and best practices.
  • Discuss new Astro features or provide feedback.
  • Get insight on integrating Airflow with new systems.
  • Do an architecture review or discuss scaling Airflow and Astro Deployments .
  • Conduct a code review for a dag.

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Book an office hours appointment

Before you book an office hours appointment, please browse the documentation, Astronomer Academy, or Airflow Guides. To book office hours, click Help > Book Office Hours in the Astro UI. Then, schedule a 30-minute virtual meeting on the scheduling form. In the form, provide details about any issues and questions that you want to discuss during the meeting.
A screenshot showing the menu in cloud.astronomer.io which contains a Book Office Hours entry
Alternatively, you can use the Book office hours link in the documentation navigation.